Heat pump hot water system installed at Melbourne home
Heat Pump Hot Water Melbourne

CUT HOT WATER COSTS BY UP TO 75%

Heat pump hot water systems are the smartest upgrade a Melbourne homeowner can make. Lower bills, lower emissions, and Victorian rebates up to $1,000 — we handle everything.

4x
More Efficient Than Gas
Up to $1,000
Solar VIC Rebate
1 Day
Installation Time
5–7yr
System Warranty

What Is A Heat Pump?

Smarter hot water — powered by the air around you

A heat pump hot water system works on the same principle as a reverse-cycle air conditioner — it extracts heat energy from the surrounding air and transfers it into your water tank. Because it moves heat rather than generating it from scratch, it's up to 4x more efficient than gas hot water systems.

For every 1 unit of electricity a heat pump consumes, it delivers up to 4 units of heat energy — compared to just 1.0 for a standard gas storage system. That's a Coefficient of Performance (COP) of up to 4.0.

The result: the same hot water your family needs, at a fraction of the running cost — and a fraction of the carbon footprint.

Gas Hot Water
COP 1.0
100% efficient
Heat Pump
COP up to 4.0
Up to 4x more efficient
Heat pump hot water system installation
Typical annual saving
$500–$900

Benefits

Why Melbourne homeowners are making the switch

Heat pump hot water is one of the highest-impact upgrades you can make to your home — for your bills and the environment.

Up to 75% Less Energy

Heat pumps use ambient air to heat water, consuming up to 75% less electricity than a conventional electric storage system.

Dramatically Lower Emissions

By slashing electricity consumption, a heat pump hot water system can cut your water heating emissions by up to 80%.

Significant Bill Savings

Melbourne households typically save $500–$900 per year on hot water costs after switching from gas or electric resistance heating.

Works With Solar

Pair your heat pump with solar panels and set it to run during the day — heating water with free solar energy.

Long System Life

Quality heat pump systems are built to last 15–20 years with minimal maintenance, far outlasting conventional systems.

Consistent Hot Water

Modern heat pumps deliver reliable hot water even in Melbourne's cooler months, with smart boost modes for peak demand.

Energy Savings

Real numbers for Melbourne households

Hot water accounts for around 25% of a typical household's energy bill. Switching to a heat pump is one of the fastest ways to cut that cost — especially when paired with solar.

System TypeAnnual CostAnnual Saving
Gas Storage$550–$750—
Electric Resistance$800–$1,100—
Heat Pump$180–$280$500–$900
Heat Pump + Solar$40–$80$700–$1,000+

* Estimates based on Melbourne average tariffs and typical household usage. Actual savings vary.

Pair with solar for maximum savings

Set your heat pump to run between 10am–3pm when your solar panels are generating at peak output. You'll heat your water using free solar energy — reducing your annual hot water cost to as little as $40–$80.

Smart timer scheduling included
Compatible with all major solar inverters
We configure solar integration at install

Typical payback period

3–5years

After rebates, most Melbourne households recover the cost of their heat pump system within 3–5 years — then enjoy 10+ more years of dramatically lower bills.

Government Rebates

Claim every dollar you're entitled to

Victorian homeowners can access rebates and interest-free loans that significantly reduce the upfront cost. We handle every application — you don't fill in a single form.

Solar Victoria Rebate

Up to $1,000

Solar Victoria offers rebates up to $1,000 for eligible households replacing gas or electric hot water with a heat pump system — reducing your upfront cost significantly.

Owner-occupiers replacing electric resistance or gas storage systems

Federal STCs

Up to $900+

Small-scale Technology Certificates apply to heat pump hot water systems under the federal Renewable Energy Target. Applied as an upfront discount at point of purchase.

All Australian homeowners installing accredited systems

VEU (Victorian Energy Upgrades)

Up to $900+

The Victorian Energy Upgrades program provides additional incentives for switching from gas to an energy-efficient heat pump hot water system.

Victorian households replacing gas hot water systems

Not sure what you qualify for?

Rebate eligibility depends on your current system type, property ownership, and household income. We'll check your eligibility for free — no obligation.

Check My Rebate Eligibility

Installation Process

Fully managed — from rebate to switch-on

We handle every step so you don't have to. Most installations are complete in a single day.

01

Free Assessment

We assess your current hot water setup, household size, roof space, and solar situation to recommend the ideal system.

02

Rebate Check

We confirm your eligibility for Victorian and federal rebates and lodge all applications on your behalf.

03

System Selection

We recommend the right brand, capacity, and configuration for your home — split system or integrated, CO₂ or standard refrigerant.

04

Professional Install

Our licensed plumbers and electricians complete the installation in a single day, including removal of your old system.

05

Solar Integration

If you have solar, we configure your heat pump to run during peak generation hours — maximising free energy use.

06

Handover & Support

We walk you through your new system, set optimal schedules, and remain available for any questions after install.

Available Systems

Premium brands, expertly installed

We only install systems we'd put in our own homes. Every brand below is fully eligible for Victorian and federal rebates.

Most Popular

Rinnai

Capacity250L / 315L
EfficiencyCOP 4.0+
Suitable for2–4 people
Warranty5–7 years
Industry-leading reliability — Australia's most trusted brand
Solar VIC up to $1,000 + STC + VEU

Neopower

Capacity260L / 315L / 320L
EfficiencyCOP 4.0+
Suitable for2–5 people
Warranty5–7 years
High-efficiency split system — ultra-quiet operation
Solar VIC up to $1,000 + STC + VEU

Emerald

Capacity270L / 320L
EfficiencyCOP 4.0+
Suitable for3–6 people
Warranty5–7 years
Excellent cold-climate performance for Melbourne winters
Solar VIC up to $1,000 + STC + VEU

Not sure which system is right for your home?

Get a Free Recommendation

FAQ

Common questions about heat pumps

Everything you need to know before making the switch. Still have questions?

Ask Us Directly
What is a heat pump hot water system?
How much does a heat pump hot water system cost in Victoria?
Will a heat pump work in Melbourne's climate?
How long does installation take?
Can I pair a heat pump with my existing solar system?
What's the difference between a split system and an integrated unit?
Am I eligible for the Victorian hot water rebate?
How much will I save on my energy bills?

Free Quote

Check your heat pump rebate today

Tell us about your current hot water system and we'll confirm your rebate eligibility, recommend the right system, and provide a fully itemised quote — all for free, with no obligation.

Rebate eligibility confirmed free
No obligation — honest advice
Licensed plumbers & electricians
Installation typically in one day
We handle all paperwork

By submitting this form you agree to be contacted by UPGRID NRG. We never share your details with third parties.

Ready to cut your hot water bills?

Get your free rebate check and quote today. Most Melbourne homeowners qualify for significant savings — let us show you exactly what's available.