BUILT FOR MELBOURNE HOMES
We're a Melbourne-based clean energy company on a mission to help Victorian homeowners reduce energy costs, access government rebates, and future-proof their homes.
Our Story
Started with a simple belief
UPGRID NRG was founded by a team of Melbourne electricians and energy engineers who were frustrated by an industry full of misleading claims, underqualified installers, and customers left confused about what they were actually getting.
We believed Victorian homeowners deserved better — honest advice, premium products, and a company that would still be answering the phone years after the install.
Since then, we've helped over 500 Melbourne households and businesses reduce their energy costs, access thousands of dollars in government rebates, and take real control of their energy future.
We don't just install solar. We help families take back control of their energy bills — for good.
Our Mission
Making clean energy accessible to every Victorian household
Victoria has some of the best solar resources in the world, and one of the most generous government rebate programs in Australia. Yet too many homeowners are still paying full price for electricity — either because they don't know what's available, or because they've been burned by a bad experience.
Our mission is to change that. We combine deep technical expertise with genuine customer care to deliver clean energy solutions that actually perform — and to make sure every eligible Victorian household claims every dollar of rebate they're entitled to.
Why Choose Us
The UPGRID NRG difference
Six principles that guide everything we do — from the first phone call to the final inspection.
Honest Advice
We tell you what you actually need — not what earns us the biggest margin. If solar isn't right for your home, we'll tell you.
Premium Quality
We only install Tier 1 panels, leading battery brands, and certified systems. No shortcuts, no compromises.
Rebate Expertise
We've secured over $2M in Victorian and federal rebates for our customers. We know every program inside out.
Qualified Workmanship
Every installation is performed by CEC-accredited electricians. Our 10-year workmanship warranty backs every job.
Melbourne Locals
We live and work here. We understand Melbourne homes, councils, grid requirements, and local weather conditions.
Customer First
From first contact to post-install support, we treat every customer the way we'd want to be treated ourselves.
Our Process
Simple, transparent, end-to-end
From your first enquiry to long-term support — here's exactly what to expect when you work with UPGRID NRG.
Free Consultation
We start with a no-obligation conversation about your home, energy usage, and goals. No pressure, just honest information.
Site Assessment
Our team assesses your roof, switchboard, and energy profile to design the optimal system for your specific home.
Tailored Proposal
You receive a detailed proposal with system specs, projected savings, and a full breakdown of all available rebates.
Rebate Applications
We handle every form, approval, and application. Victorian Solar Homes, STCs, interest-free loans — all taken care of.
Professional Installation
Our CEC-accredited team installs your system cleanly and efficiently, typically in a single day for residential jobs.
Ongoing Support
We don't disappear after the install. We monitor performance, answer questions, and support you for the life of your system.
Customer Commitment
Our promise to every customer
We measure our success by yours. That means being honest when something isn't the right fit, being available when you have questions, and standing behind every installation with industry-leading warranties.
When you choose UPGRID NRG, you're not just buying a solar system — you're gaining a long-term energy partner who's invested in your home performing at its best.
No pushy sales tactics — ever
Transparent, itemised pricing
Response within 1 business day
10-year workmanship warranty
Dedicated after-sales support
Performance monitoring included
Ready to meet the team?
Get in touch for a free, no-obligation consultation. We'll assess your home, explain your options, and show you exactly what rebates you're entitled to.